Book Appointment
Click the button below to access our online booking site. Please see below for info on parking, our cancellation policy and gratuity. Click the green button above, or on the navigation bar to read the full list of policies.
(Please note that any services booked for multiple guests will be provided in separate rooms, one guest and one practioner per room.)
Cancellation Policy
Scheduled treatments are reserved especially for you. We require 24 hour advance notice in order to cancel or reschedule any service with no charge. If your appointment is not cancelled within this notification period, your appointment is considered confirmed. Any changes or cancellations made after the 24 hour window, WILL BE CHARGED IN FULL. Because of this policy, a valid credit card number is required at time of booking. This policy also applies to gift card and certificate holders. All appointments will be held with a 50% deposit.
Late Arrival
All spa appointments have been designed to allow appropriate time for full enjoyment of each service. Your late arrival may limit our ability to offer the fullest possible experience. Please be aware that late arrivals will not be guaranteed extension of scheduled treatments. Treatments will be rendered only for the remainder of the scheduled appointment and you will be responsible for payment for the full service. If you are more than 20 minutes late for your scheduled appointment, it will be considered a no-show and you will be responsible for paying the full fee of the services scheduled. If you communicate with the spa that you are running very late, we can try to render the session for the remaining time, but we are under no obligation to do so. We reserve the right to terminate treatment for guests who consistently exhibit a pattern of arriving excessively late.
Gratuity
Our listed rates do not include gratuity. A cash gratuity of 15-20% of each service price is appropriate and appreciated.
Parking
Residential Streets - FREE for up to 2 hours - permit required for more than 2 hours.
Metered Parking- $1.50/hr
Garage at Eastside Bond - FREE for first 45 minutes, $3.00 for 45 minutes to 2 hours, $5.00 for 2-4 hours. (Entrance located on Spirit St, just over the bridge near Penn Circle, ACROSS the street from the East Side Shopping Complex)
Click Here for Directions to Garage
Our Location
228 S Highland Ave
Pittsburgh, PA 15206 Shadyside